Shipping policy
📦 Shipping Policy
At Saraphina’s Shop, we take care to thoughtfully prepare each order before it’s shipped. Please review the information below before placing your order.
📦 Order Processing
Please allow 1–3 business days for your order to be processed and prepared for shipment. Once your order has shipped, you’ll receive an email with your USPS tracking information.
If you have any questions about your order, please contact us at:
🚚 Shipping
We ship through USPS. Delivery times vary depending on your location and the shipping service selected. Most orders arrive within 2–5 business days after shipment, although occasional carrier delays may occur.
At this time, we only ship within the United States.
💲 Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method. This allows us to provide the most accurate shipping rate possible.
📝 Additional Information
📦 Shipping fees are non-refundable.
📦 Once an order has been shipped, we are not responsible for delays caused by USPS or other shipping carriers.
📦 Please ensure your shipping address is correct before submitting your order, as we are unable to reroute packages once they have been shipped.
🏡 Local Pickup
Scheduled local pickup is available in the Lawrence, Massachusetts area. If you’re interested in local pickup, please send us a message and we’ll be happy to arrange a convenient pickup time
For information regarding returns or refunds, please refer to our Return and refund policy.
🌸 Thank you for supporting Saraphina’s Shop!
As a small, mom-run business, every order means so much to us. Thank you for helping give gently loved clothing a second chance while making affordable finds available for growing families.